Shipping times are currently 4-6 weeks as I am moving house! Please be patient!

FAQs


Do you take custom Orders?

If you see something that you like but the colour isn't for you, or conversely a colour you love but a design that isn't your style, please get in touch. If I can help I will. 

Got an idea for a product or a jewellery cutter you cant see here. Check out our sister company ISD Moulds for custom silicon moulds and cutters.

Do you ship internationally?

Yes! I send my items tracked and signed for to keep them safe. With the state of the world at the minute please be patient when waiting for an international order. You will be responsible for any taxes the product may incur on entry to your home country. 

My product doesn't look exactly the same as the photo!

As stated in the product description, every item I sell is hand made. I hand mix the colours myself. Each piece is therefore unique in it's design and colours in the images are a close representation of the actual 

My product hasn't arrived!

All items are posted via either Royal Mail or Hermes and tracking information provided. Please check you tracking information to find out where your parcel is. In the extremely unlikely event the product has got lost in transit then please let me know. I will work with the carrier to locate your item and resolve the issue on your behalf. If this is not possible I will organise either a refund or a replacement of your item.